# Sharon Adomi - Virtual Assistant | Customer Support Specialist | Public Relations Professional
Source: https://hello.cv/kwittaenyam
Not Provided

## Links
- Email
- Phone

## About
Highly dedicated and results-driven professional with proven experience as a Virtual Assistant, Customer Support Specialist, and Public Relations professional. Adept at resolving complex client issues, cultivating positive customer relationships, and ensuring exceptional satisfaction levels. Leverages strong communication, meticulous attention to detail, and a proactive problem-solving approach to deliver outstanding service and drive operational efficiency in fast-paced environments.

## Work
### Virtual assistant/ Appointment setter | K.Glam and fits
Currently serving as a Virtual Assistant and Appointment Setter for K.Glam and fits, enhancing client engagement and operational efficiency remotely.
- Optimized scheduling processes for client appointments, increasing booking efficiency by an estimated 20% through streamlined coordination.
- Managed comprehensive administrative tasks, including email correspondence and data organization, to ensure seamless remote operations.
- Provided proactive client support, addressing inquiries and facilitating communication to maintain high levels of satisfaction and engagement.
- Utilized digital tools and platforms to effectively set appointments and manage virtual workflows, contributing to efficient business operations.
### NYSC Intern | Temidayo primary school
Served as an NYSC Intern at Temidayo Primary School, providing comprehensive administrative, educational, and community support.
- Provided essential administrative support, managing records and coordinating school activities to ensure smooth daily operations.
- Educated and mentored students as a class teacher, fostering a positive learning environment and contributing to academic development.
- Coordinated and supervised sports activities, promoting physical fitness and teamwork among students.
- Acted as a certified First Aid Officer, ensuring immediate response and care in emergency situations for student safety.
- Actively participated in community development services, contributing to local initiatives and enhancing school-community relations.
### Customer care representative | Olislink
Managed customer interactions and supported daily operations as a Customer Care Representative at Olislink, ensuring efficient client service.
- Efficiently scheduled and managed customer appointments, optimizing daily workflow and reducing client wait times.
- Maintained accurate and organized client records, improving data accessibility and operational efficiency.
- Provided crucial support in daily operational tasks, contributing to seamless service delivery and team productivity.
- Enhanced client relations by addressing inquiries and providing solutions, fostering positive customer experiences.

## Education
### International College of Safety management | Human Resources management
### University of Calabar | History and International

## Languages
- English
- French

## Skills
### Organizational skills
- Organizational skills
### Cash handling
- Cash handling
### Food preparation
- Food preparation
### Microsoft office
- Microsoft office
### Fashion designing
- Fashion designing
### Customer service
- Customer service
### Oral and Written Communication skills
- Oral and Written Communication skills

## Source
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